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Empathy Marketing Communications
About Us
Empathy Research is a division of Empathy Marketing Limited which also owns Pigsback.com. Empathy Research helps clients benefit from the revolution in research arising from the increased penetration of the internet amongst the Irish population, through privileged access to the Pigsback.com member base. The responsiveness of this audience as a consumer research panel, combined with rigorous technical and research methodology results in a service that provides genuine consumer insights at a fraction of the time of more traditional approaches.

For more information on Empathy Research please email: ahealy@pigsback.com

NEW

Omnibuzz©

Ireland's first Online Omnibus, which guarantees quick answers to your burning questions from the 'harder than ever to reach' demographic of 18-44 year olds.

Powered by Empathy Research.

What is it?
Monthly consumer online omnibus survey

Sample
1,000 Republic of Ireland adults aged 18-44 years, designed to be representative of this population.

Methodology
Online self-completion. Invitations to complete the questionnaires are emailed to targeted members of Pigsback.com who have opted in to receive emails.

Timings
Based on working days:

  • Questions by: 1st of month
  • Client question sign off by: 2nd of month
  • Fieldwork conducted: 3rd - 7th of month
  • Pre coded data: 8th of month
  • Coded data text box (Other, please specify): 10th of month
  • Coded data open questions: 12th of month

Costs
From EUR450 per question, depending on question type. Repeats/tracking discounts given. Costs will be confirmed once final questions have been agreed. All costs quoted exclude VAT but are otherwise inclusive.


Deliverables

  • Emailed tables in Word, pdf's or Excel
  • Data files available as required (ASCII, SPSS, Excel, Delimited Text Files, Fixed-width Text Files)

Analysis variables available

  • Gender
  • Age: 18-24, 25-34, 35-44. 45+ years as required
  • Region: Dublin, Rest of Leinster, Munster, Connacht/part of Ulster
  • Social class: AB, C1, C2, DE
  • Marital status: Married, single, separated/divorced, widowed
  • Responsibility for grocery shopping: sole, joint
  • Work status: working, not working
  • Children <18 years at home : Any, age bands of children as required

For more information on Omnibuzz contact:
Angela Healy, Empathy Research on +353 1 243 1950 or email ahealy@pigsback.com

Download Omnibuzz Brochure (pdf) here

What we do ↑back to top

Empathy Research's online research proposition is:

  • Dramatic responsiveness
  • Immediate results
  • Cost effective
  • Access to hard to reach demographic

  • o Two income households, no-one home during day
    o No landline
  • Unique medium
    o Intimacy without personal interaction
    o Eliminating bias of interviewer and/or group thinking
    o Respondents can take part at their convenience, in the comfort of their own safe and trusted environment

Principles
In keeping with Empathy Marketing®, Empathy Research adheres to a similar set of complimentary principles:

  • Permission-based
  • Targetted
  • Rewarding
  • No more than one survey per month
  • Transparent
  • Relationship managed for the long term
  • No communication to under 18's
  • Compliant with the internationally accepted Code of Conduct for Internet Research (MRS)

Our Services
We offer 6 key services to our clients:

1. Omnibuzz©
2. OnTrack©
3. AdEvaluate©
4. TalkBack©
5. RapidReturn©
6. PitchHelp©

Omnibuzz©

Empathy Research continues to lead the way in online research, launching Ireland's first online omnibus, Omnibuzz©. Omnibuzz© guarantees quick answers to your burning questions for the 'harder than ever to reach demographic of 18-44 year olds. For more details, click here.

OnTrack©

OnTrack© is our online tracking study service, offering tracking with cost efficiency and reliability. It is designed to monitor consumer awareness levels, attitudes, motivation, etc. and changes over time, including:

  • Advertising awareness
  • Brand awareness
  • Customer satisfaction

    AdEvaluate©

    One of the key benefits of online research is the ability to show visuals and play audio. Our AdEvaluate© service harnesses the power of online research to gather prompt and honest consumer feedback on all forms of advertising and promotional material by showing the ads themselves.

    Talkback©

    TalkBack© is a new strategic approach to online workshops developed by Empathy Research. The results are stunning in their depth and their insights. But most importantly, the ease of participation for respondents and their consequent desire to be involved is something new for workshops and groups among busy working adults, particularly those at the pre- and early family stages. Why not create your own online workshops for a monthly in-depth chat with your customers?

    RapidReturn©

    RapidReturn© offers rapid turnaround on New Product and Concept Development research, from prototype through to almost finished products, measuring key areas such as:

  • Market sizing
  • Potential interest levels
  • Price points
  • Packaging evaluation
  • Key target audience
  • Local market peculiarities.

    PitchHelp©

    PitchHelp© provides advertising, PR and media agencies with quick consumer feedback on a particular brand, industry or market to equip them with relevant consumer insights and nuggets in preparation for new or incumbent business pitches.

  • Clients ↑back to top

    Empathy Research has worked with clients across a wide range of industries and sectors including FMCG, Travel, Financial Services, Healthcare, Telecoms, Advertising, Employee Opinion, and Retail. Some of our key clients are listed below

    AIB   O2   failte Ireland
             
    tesco   xtra-vision   Glanbia
             
    Shannon Development   Jacob Fruitfield   Heineken
             
    Nestle   Altana   Bewleys
             
    Green Isle Foods   Unilever   Kerry Foods

     

    Contact ↑back to top


    O2 'We used Empathy Research to gain insight into the lifestyle of 18-30 year olds in Ireland. We decided that the Internet was the most appropriate medium to research this behaviour and the results were excellent.'


    Shannon Development "The research will be released to inform our industry and our own actions. I found the findings very interesting.
    Too much of the national research undertaken holds up shelves, this won't!"

    Contact ↑back to top


    For any further information, please contact us at Empathy Research on (01) 243 1950 or email: Angela Healy: ahealy@pigsback.com

     

     

     



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